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MODERN MANAGEMENT CONCEPTS AND SKILLS PDF

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Library of Congress Cataloging-in-Publication Data. Certo, Samuel C. Modern management: concepts and skills/Samuel C. Certo, myavr.info Certo.—12th ed. Full file at myavr.info -Edition-Certo-Test-Bank Modern Management, 14e (Certo) Chapter 2. Twelfth Edition MODERN MANAGEMENT CONCEPTS AND SKILLS Samuel C. Certo S. Trevis Certo Steinmetz Professor of Management Dean's Council of .


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Trove: Find and get Australian resources. Books, images, historic newspapers, maps, archives and more. MODERN MANAGEMENT: concepts and skills plus pearson mylab management with pearson etext, global edition. by SAMUEL C CERTO S TREVIS CERTO. Where can I download Modern Management Concepts and skills 14th Edition myavr.info

In your role as Vice President of Production, when you meet with him today regarding the firm's new social responsibility initiative, you could best summarize the need for social responsibility activities in the following sentence: Application 13 Social responsibility is the managerial obligation to take action that protects and improves both the welfare of society and the interests of the organization.

Concept 14 According to the concept of corporate social responsibility, a manager must strive to achieve societal as well as organizational goals.

Concept 15 Empirical studies, conducted by various corporations in the United States, have demonstrated a definitive relationship between social responsibility and profitability. Concept 16 Adherence to legislated social responsibilities is the minimum standard of social responsibility performance that business managers must achieve. Concept 18 Being socially responsible requires businesses to have both societal and economic goals as well as the obligation to anticipate potential social problems and work actively toward preventing their occurrence.

Concept 19 Is social responsibility an important part of an organization's management practices? Justify your answer. Arguments for business performing social responsibility activities: Because business is such an influential member of society, it has the responsibility to help maintain and improve the overall welfare of society.

Modern Management: Concepts and Skills, Global Edition, 15th Edition

Arguments against business performing social responsibility activities: Making business managers simultaneously responsible to business owners for reaching profit objectives and to society for enhancing societal welfare sets up a conflict of interest that could potentially cause the demise of business as it is known today.

Learning Obj.: Application of Knowledge Difficulty: Equal Employment Opportunity Commission: Investigates and conciliates employment discrimination complaints that are based on race, sex, or creed. Environmental Protection Agency: Formulates and enforces environmental standards in such areas as water, air, and noise pollution. Office of Federal Contract Compliance Programs: Ensures that employers holding federal contracts grant equal employment opportunity to people regardless of their race or sex.

Consumer Product Safety Commission: Strives to reduce consumer misunderstanding of manufacturers' product design, labeling, and so on, by promoting clarity of these messages. Occupational Safety and Health Administration: Regulates safety and health conditions in nongovernment workplaces. National Highway Traffic Safety Administration: Attempts to reduce traffic accidents through the regulation of transportation-related manufacturers and products Mining Enforcement and Safety Administration: Attempts to improve safety conditions for mine workers by enforcing all mine safety and equipment standards.

A the speed at which an organization adapts to the changing societal culture B an organization's effectiveness in abiding by the laws of the society C the degree of effectiveness and efficiency with which an organization fulfills its stockholders' needs while benefitting the stakeholders D the degree of effectiveness and efficiency an organization displays in pursuing its social responsibilities E the degree of effectiveness with which an organization can predict the changes in a society, such as the consumers changing preferences Answer: Insights about the social responsiveness of an organization Difficulty: A abiding by the laws B providing safe working environments C repaying debts D increasing the value of the organization E providing safe products Answer: A stockholders B consumers C government agencies D employees and unions E banks and other lenders Answer: A providing safe products B repaying debts to banks C abiding by the laws D increasing the value of the organization E providing safe working environments Answer: Concept 25 Tangarine, a detergent manufacturer, realizes that a malfunction of one of its automated machines has significantly altered the composition of the detergent.

Continued exposure to this altered detergent can cause skin cancer in the long term. A the obligation to anticipate potential social problems B societal goals and the obligation to anticipate potential social problems, but lacking economic goals C both societal and economic goals as well as the obligation to anticipate potential social problems D primarily economic purposes and confines social responsibility activity mainly to existing legislation E both economic and societal goals Answer: Concept 27 Which of the following statements best describes Friedman's view of a firm's social responsibility obligation?

A Friedman argued firms should perform social responsibility activities because businesses are a subset of society and therefore have a significant impact on the way society exists.

B Friedman argued against firms social responsibility activities because government already takes care of society. C Friedman argued against businesses performing social responsibility activities because the real responsibility for management is to reach profit objectives and increase the wealth of government officials.

D Friedman argued against businesses performing social responsibility activities because he saw these activities as setting up a conflict of interest between actions necessary to conduct business and maximize profits versus actions focused on taking care of society's welfare. E Friedman argued for social responsibility activities because these activities increase the wealth of the firm's owners.

A It views business as having societal goals, but lacking economic goals. B It considers business as having both societal and economic goals as well as the obligation to anticipate potential social problems and work actively toward preventing their occurrence. C It views business as having societal goals and the obligation to anticipate potential social problems, but lacking economic goals.

D It considers business as having primarily economic purposes and confines social responsibility activity mainly to existing legislation. E It views business as not having economic or societal goals.

Concept 29 The greater the degree of effectiveness and efficiency, the more socially responsive the organization is said to be. Concept 30 Any individual or group that is directly or indirectly affected by an organization's decisions is called a stakeholder. Concept 31 Organizations not pursuing a social obligation approach to their business goals usually achieve higher levels of social responsiveness than organizations that take the social responsibility approach.

Defend and support your answer.

By incorporating social goals into the annual planning process. By seeking comparative industry norms for social programs. By presenting reports to organization members, boards of directors, and stockholders on the progress of the organization's social responsibility efforts.

By experimenting with different approaches for measuring social performance. By attempting to measure the cost of social programs as well as the return on investment in its social programs. Concept 33 Choose three types of stakeholders and identify the social obligation managers owe to them. To increase the value of the organization Suppliers of materials: To be repaid Government agencies: To abide by laws Employees and labor unions: To provide a safe working environment and to be negotiated with fairly and in good faith Consumers: To provide safe products Competitors: To compete fairly and to refrain from restraints of trade Local communities and society at large: To avoid business practice that harm the environment Learning Obj.: Concept 34 Which of the following statements is true about a social audit?

A It is the process of measuring the increase in a firm's brand awareness after it conducts social responsibility activities. B It is the process of forecasting the impact of an organization's social responsibility activities on society to decide its feasibility.

C It is the process of measuring the increase in an organization's profits after it has conducted social responsibility activities. D It is the process of measuring the present social responsibility activities of an organization to assess its performance in this area. E It is the process of measuring the impact of an organization's social responsibility activities on society.

Insights for meeting social audit challenges Difficulty: A social check B social audit C social benchmark D social target reading E social responsive mark Answer: Concept 37 Define the term "social audit. A social audit is the process of measuring the present social responsibility activities of an organization to assess its performance in this area.

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For courses in Management. Concepts and Skills is the longest-standing trusted source material on business management. The text comprehensively addresses major concepts such as planning, organizing, influencing and controlling management, as well as the challenges that face all managers. A hands-on approach not only conveys important topics, but also helps students possess the skills they need to be successful in management.

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The Fourteenth Edition contains updated information and new case studies and examples to reflect the most recent research and developments in the management world. Illustrated with beautiful photography, the text remains engaging and concise while communicating the most important concepts in management. MyManagementLab is not included. MyManagementLab should only be purchased when required by an instructor.

Instructors, contact your Pearson representative for more information.Answer: A code of ethics is a formal statement that acts as a guide for the ethics of how people within a particular organization should act and make decisions. Are you sure you want to Yes No. Research has shown that the development and distribution of a code of ethics really is an effective and efficient means of encouraging ethical practices within an organization.

Haroon believes that he was discriminated against because of ethnicity. It is important for managers to realize their codes of ethics will need to be monitored and potentially revised periodically so that they are realistic and usable guidelines. To find out who your Pearson representative is, visit www.

Modern Management Concepts and Skills 14e PDF Etextbook 9781292096650

A It views business as having societal goals, but lacking economic goals. Start on. Green Building Business Council, that rates the ecology impact of buildings of all types.

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